TECHNICAL SUPPORT

Our engineering team is here to help you succeed. Get fast, dedicated support and the resources you need to keep your simulations running smoothly.

Select a product above to view support options and submit a request.

Flow360 Customer Technical Support

If you encounter any technical difficulties or have inquiries related to using Flow360, kindly complete the Customer Technical Support form. To ensure efficient assistance, please provide a thorough description of the issue or question, along with relevant screenshots or a link to a Loom Recording.

PhotonForge Customer Technical Support

If you encounter any technical difficulties or have inquiries related to using PhotonForge, kindly submit a Customer Technical Support form below.

To ensure efficient assistance, please provide a thorough description of the issue or question, along with relevant screenshots or a link to a Loom Recording.

As a token of our appreciation, for well-documented and confirmed bug reports, we will reward you with up to 50 FlexCredits for verified bug reports.

Tidy3D Customer Technical Support

If you encounter any technical difficulties or have inquiries related to using Tidy3D, kindly submit a Customer Technical Support form, available on the right side of the page. To ensure efficient assistance, please provide a thorough description of the issue or question, along with relevant screenshots or a link to a Loom Recording.

As a token of our appreciation, For well-documented and confirmed bug report, we will reward you with up to 50 FlexCredits for verified bug reports.

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